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Best Telephone Mystery Shopping Companies That Actually Pay
Anyone can dream about working from home making phone calls, but turning that dream into reliable extra income takes knowing which companies will value your time. Most telephone mystery shopping opportunities promise amazing perks until you discover the compensation barely covers your time.
Many people start phone evaluations with high hopes, only to spend hours calling businesses without proper compensation or guidance. Discovering legitimate telephone mystery shopping companies that provide consistent remote opportunities requires careful research and patience.
The good news? These established telephone mystery shopping companies consistently offer regular assignments, fair wages, and timely payments to their phone evaluators. Each one has built a solid foundation of trust within the industry through years of reliable service.
Professional Telephone Mystery Shopping Companies
1. ARC Call Performance Solutions
Specializing exclusively in telephone evaluations, ARC excels in providing consistent remote assignments. Their phone assessment opportunities range from basic customer service evaluations to detailed scenario-based calls, with payments between $3-12 per completed evaluation.
International evaluators and bilingual speakers receive additional opportunities through their diverse client base. The company processes payments biweekly through direct deposit, maintaining transparent communication about payment schedules.
2. Confero
Operating for over thirty years, Confero coordinates telephone evaluations across service industries. Their platform updates available phone assignments daily, enabling evaluators to plan their calling schedules effectively.
Each phone assessment includes specific scripts, evaluation criteria, and detailed reporting guidelines. The company maintains a 30-day payment cycle, providing compensation through direct deposit for completed evaluations.
3. Multi-Value
Multi-Value structures their telephone evaluation program for maximum efficiency. New phone evaluators begin assignments shortly after completing their orientation, with clear guidelines for each call type.
Their telephone assessments focus on measuring customer service quality and response accuracy. The company provides comprehensive instructions for recording call data and submitting detailed reports.
4. Mystery Shopper Services
This established company specializes in telephone assessment programs. Their opportunities include customer service evaluations, appointment scheduling checks, and product information verification calls.
Phone evaluators receive detailed briefing materials for each assignment category. The company emphasizes quality reporting while providing ongoing support resources.
5. Perception Strategies
Focusing on healthcare facility evaluations, Perception Strategies conducts telephone assessments of medical practices. Phone evaluators follow specific scripts during 20-minute calls, documenting staff interactions and responses.
Starting rates begin at $15 per completed call evaluation. The company designed their reporting system for simplicity, eliminating the need for special equipment beyond a reliable phone line.
6. Reality Based Group (RBG)
RBG provides thorough training for their telephone evaluation program. Their phone assignments span multiple industries, allowing evaluators to gain experience across different call types.
The company’s online portal displays available phone opportunities within each evaluator’s preferred calling hours. Payments process twice monthly, with experienced callers receiving access to premium assignments.
7. Secret Shopper
With decades of industry experience, Secret Shopper maintains robust telephone evaluation opportunities. Their platform posts new phone assignments daily, providing detailed instructions for each call type.
The company structures payments based on call complexity and reporting requirements. Evaluators receive compensation through direct deposit or check within 30-45 days of completed assignments.
8. Shoppers Critique
This company prioritizes efficient phone evaluation processes. Their assignment platform enables evaluators to select calls based on availability and compensation rates.
Each phone assessment includes specific evaluation points and reporting requirements. The company maintains regular communication through their evaluator support system.
9. SkilCheck
SkilCheck designs their telephone mystery shopping program for remote evaluators. The platform requires unlimited US calling capabilities, as evaluators handle their own phone expenses.
The company provides varied phone assignments across multiple industries. Their reporting system guides evaluators through specific assessment criteria for each call type.
10. Talk2Rep
Offering year-round telephone evaluation positions, Talk2Rep focuses on customer service assessment calls. Their program includes both scheduled and on-demand phone assignments.
New evaluators complete structured phone assessment training. The company provides continuous support through their dedicated evaluator assistance team.
11. Yardi Matrix
Specializing in rental property phone evaluations, Yardi Matrix operates seasonal telephone assessment programs. Their unique payment structure combines base rates with per-call compensation, including payment for unsuccessful contact attempts.
Phone evaluators contact apartment communities to verify pricing and availability while assessing staff professionalism. The company provides specialized training for real estate telephone evaluations.
Building Your Phone Evaluation Career
Selecting established telephone mystery shopping companies ensures your calling time converts to reliable income. Each organization listed maintains professional standards and values their phone evaluators through fair practices and clear communication.
Starting with two or three companies allows you to learn different phone evaluation styles while maintaining quality work. As your experience grows, expanding your company portfolio provides more opportunities to select assignments that match your schedule and interests.